1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Custom or high-demand items may take longer to process.
2. Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery 5-10 business days.
- Expedited Shipping: Estimated delivery 2-5 business days.
- International Shipping: Delivery times vary by location, typically 7-21 business days.
3. Shipping Costs
- Shipping fees are calculated at checkout based on destination and shipping method.
- Free shipping may be available for orders exceeding a certain amount.
4. Order Tracking
- A tracking number will be emailed once your order has been shipped.
- If you do not receive tracking information, please contact.
5. Shipping Delays & Issues
- Nyx Voyage is not responsible for shipping delays due to weather, carrier issues, or customs processing.
- If your package is lost or damaged, please contact us immediately for assistance.
6. International Shipping & Customs
- International orders may be subject to duties, taxes, or customs fees, which are the buyer’s responsibility.
- Please check your country’s import regulations before placing an order.