1. Return Eligibility
We accept returns within 30 days of delivery if:
- The item is unused, in original packaging, and in resellable condition.
- Proof of purchase (order number or receipt) is provided.
2. Non-Returnable Items
The following items are not eligible for returns:
- Used or damaged items.
- Clearance or final sale items.
- Perishable or personalized products.
3. Return Process
- Contact us to initiate a return.
- Ship the item back using a trackable shipping method.
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
4. Refunds
- Once we receive and inspect the item, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
5. Exchanges
- If you need to exchange an item, follow the return process and place a new order.
6. Damaged or Incorrect Items
- If you receive a defective or incorrect item, contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.